Reference

Legal terms for your dewaslot account

dewaslot sets out its Legal terms before you open an account, including access conditions, identity checks, wallet records and requests about your data.

Clear account termsPhone verificationIndonesia access rulesData request path
dewaslot Legal terms for your dewaslot account
LEGAL CONTACT

Get help with access and records

Legal questions should reach the team through the support path linked from your account area.

Account access Use the account support path when you cannot complete phone verification or when your Legal access status is unclear. Include your account reference, the device used, and the time of the failed attempt so we can check the correct event.
Wallet records For a DANA, OVO, GoPay or QRIS question, send the payment reference shown in your receipt. We compare that reference with the account record and explain the next step without asking you to share a wallet password.
Policy requests Use the Legal contact route to ask about data access, correction, retention or account closure. State the request clearly and include the email or phone detail attached to your account so we can identify the right record.
RECORD HANDLING

See how Legal requests are handled

We handle Legal requests against the account record rather than treating every message as a general enquiry.

Account data

We use account details such as your phone or email to maintain login access, match account requests and respond to Legal enquiries. Keeping those details current helps us identify your record when you ask for a change.

Cookie use

Cookies can preserve a session between login steps and help the account area remember the device path. If cookie settings interrupt access, try the same account route after reviewing your browser settings.

Security checks

Phone verification is an account security step before access. We may ask for matching details when a request concerns a wallet record, a change of contact detail or an unusual login event.

Retention records

We retain account and payment records for the period needed to administer the account, resolve disputes and meet applicable Legal duties. A deletion request may not remove records that must be retained.

Correction requests

If your name, phone detail or account contact is incorrect, send a correction request through support. We may ask for a matching account detail before changing the record.

Account closure

You can ask about account closure through the Legal contact path. We will explain any remaining account or payment record steps before processing the request where local law permits.

Legal answers before you open an account

These Legal answers address the questions we expect before account access: local eligibility, records, cookies, wallet references and contact requests. Read the relevant answer before creating your login details. If your situation is not covered, use the account support route and include the reference connected to your question.

Legal covers the terms for account access, data handling, cookies, payment records, security checks and contact requests. It also explains that access depends on local law and is offered only where local law permits. Read the notice before completing your account and phone verification.

Our Indonesia access wording is simple: access depends on local law, and the service is available where local law permits. Your account still needs accurate details and phone verification before access. If your location or eligibility is unclear, contact us through the Legal support path.

You create your account details first, then complete phone verification before account access. This step helps us connect a Legal request to the correct account record. Use the same phone detail when asking us to correct access or security records.

We use the payment reference attached to the account record when checking DANA or QRIS activity. Send the receipt reference through support, but never send a wallet password. We can explain a matching issue or status question after confirming the relevant account detail.

Yes. Send a correction request through the Legal contact route and identify the account with its attached phone or email detail. We may ask for a matching account step before changing the record, helping prevent an unrelated person from requesting a change.

Cookies can keep your browser session active between login and account pages. They support the device path but do not replace phone verification. If cookie settings prevent access, review your browser settings and then try the account route again.

Use the Legal support route and state whether you want retention details, a data request or account closure. We will check the attached account record and explain what can be removed or retained, including records that may need to remain under applicable law.